FAQ

I'm not comfortable paying by credit card online, can I pay for my product another way? 

Our online store uses a very secure system, but if you are not comfortable paying this way, please call our office on (08) 9339 4160 to arrange an alternative. 

What's the best way to care for my new Caravel product? 

In order to protect and prolong the life of your Caravel piece, we recommend gentle clean and hand wash only. 

I'm in a hurry to get my order, is there a way I can get it fast? 

We currently only offer standard shipping through the online store. However, we would love to help you! Please call our office on (08) 9339 4160 to arrange Express Shipping. 

International Orders

Apologies, but we do not currently accept orders from outside of Australia. 

Order Confirmation

You will receive an order confirmation email as soon as your order is placed. Once the order has been processed by us and shipped, you'll receive another email update about your order. 

Any other questions? Your peace of mind is important to us. Please contact our office using the form below or by phone on (08) 9339 4160. 

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